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TERMS AND CONDITIONS
All information requests and products enquiries can be done directly through to our head office in Bangkok. We are open 24/7 for our international customers to whom we provide our all around services.
Upon order confirmation, full prepayment for all charges by bank remittance, bank draft or bank certified cheque is required two weeks before commencement of service or start of production. Our company accept Letter of Credits if the amount of purchases exceeds more than US Dollar 10,000.-, but is subject to confirmation. The required conditions of the LC and all other details will be stated in details in our company´s Pro Forma Invoice which we will send to you upon receiving of the order confirmation. Upon payment advise, we kindly request you to email or fax a copy of your bank remittance slip to us for our further reference.
We will consolidate all of your goods in our warehouse, ensure there are no damages or shortages, and oversee the proper and efficient loading of your shipping container. International Hotel & Resort Supplies Co., Ltd. (IHRS) will prepare export documentation and ship your purchases by sea or air to anywhere in the world, except other agreed. All Original documentation required will be expressed mailed to you accordingly.
For cancellations of confirmed arrangements, a cancellation fee according to the case incurred will be charged.